What characterizes informal groups within an organization?

Informal groups within an organization are characterized by their ability to fulfill unmet needs of workers. These groups often develop organically and are not officially sanctioned by management. Unlike formal groups, which have a defined structure and purpose, informal groups arise from social interactions, shared interests, and personal relationships among employees.

The primary function of these informal groups often revolves around providing emotional support, camaraderie, and a sense of belonging, which can significantly impact job satisfaction and morale. They contribute to the social fabric of the workplace, helping employees address needs such as friendship, advice, and collaboration outside of formal work tasks. This social support system can enhance overall productivity indirectly by fostering a positive work environment.

In contrast, the other options focus on characteristics that do not accurately describe informal groups. They are not officially recognized by management, do not solely aim at improving productivity, and they are not limited to task-related interactions but instead facilitate a broader range of social and psychological needs within the workforce.